System Status Check

Backend Status

❌ Backend error: Authentication required to view users

Database Status

✅ Database connected (0 sessions found)

Sheets Status

❌ Sheets error: Request failed with status code 500. Check connector authorization.

Sessions Status

✅ Sessions: 0 escalated, 0 bot, 0 resolved

Quick Troubleshooting:

  • • If backend fails: Check if you're logged in as admin/agent
  • • If database fails: Verify ChatSupportSession entity exists
  • • If Google Sheets fails: Re-authorize the connector in dashboard
  • • If sessions fail: Check RLS permissions on ChatSupportSession